Shipping policy
Shipping Policy
Thank you for shopping with Paw & Coat.
Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotions, or periods of high order volume.
Shipping Times
Estimated delivery times are displayed where available during checkout. Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, and other circumstances outside our control.
Order Tracking
When tracking information is available, customers will receive tracking details after their order has shipped. Please allow time for tracking information to update after receiving your shipping confirmation.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been processed or shipped, we may not be able to change the delivery address.
Delayed or Lost Packages
If your order is significantly delayed or you believe your package has been lost, please contact us so we can investigate the shipment and assist you.
International Orders
International shipments may be subject to customs processing, duties, taxes, or other fees depending on the destination. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
For questions regarding your shipment, please contact us at brandaninvestsbits@outlook.com.